Polynym is a multi-brand management platform that helps you track and manage multiple brand portfolios from a single dashboard. Track key metrics like followers, sales, and leads across all your brands, with AI-powered insights and team collaboration tools to help you make data-driven decisions.

Getting started is easy! Simply sign up for an account, add your first brand, and start inputting your data. Our onboarding process will guide you through setting up your dashboard and understanding the key metrics that matter most to your business. We offer a 30-day money-back guarantee so you can try Polynym risk-free.

Polynym works with any type of brand across industries - from e-commerce and retail to SaaS, agencies, content creators, and more. Whether you're tracking social media metrics, sales data, customer engagement, or performance indicators, our platform adapts to your specific needs.

Polynym tracks three core metrics for each brand: followers (social media following), sales (revenue generated), and leads (potential customers). Each monthly data entry you create counts as one data point, allowing you to build a comprehensive history of your brand's performance over time.

A data point is a single monthly entry for a brand. When you add data for a brand (followers, sales, leads) for a specific month, that counts as one data point. This allows you to track your brand's performance over time and see trends in your analytics.

Yes, we offer integrations with popular platforms including Google Analytics, social media platforms, e-commerce systems, CRM tools, and more. Our API also allows for custom integrations to connect with your existing tech stack.

Our AI analyses your data patterns, identifies trends, and provides actionable recommendations. It can predict performance trends, suggest optimisation opportunities, alert you to anomalies, and help you understand the relationships between different metrics across your brand portfolio.

We don't offer a free plan, but we do offer a 30-day money-back guarantee on all paid plans. This allows you to try Polynym risk-free and see if it's the right fit for your business. If you're not satisfied within the first 30 days, contact our support team for a full refund.

The Pro plan (£29/month or £276/year) includes unlimited brands and data points, advanced analytics and forecasting, AI-powered insights, team collaboration with role-based access, automated reports, target tracking, health scores, lead source analysis, and priority support. It's designed for growing businesses and agencies managing multiple brands.

Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you'll have immediate access to new features. If you downgrade, you'll retain access to Pro features until your current billing period ends.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied within the first 30 days, contact our support team for a full refund. After 30 days, all fees are non-refundable except as required by law.

We take data security very seriously. All data is encrypted in transit and at rest using Supabase's enterprise-grade security infrastructure. We use industry-standard security protocols, implement Row Level Security (RLS) policies, and your data is stored securely in PostgreSQL databases. Your data is never shared with third parties without your consent.

You retain full ownership of all data you upload to Polynym. We never claim ownership of your data, and you can export or delete your data at any time. We only use your data to provide the service and improve our platform with your consent.

Yes, you can export your data at any time in various formats including CSV, Excel, and JSON. This ensures you're never locked into our platform and can migrate your data if needed.

If you cancel your account, we'll retain your data for 90 days to allow for account reactivation. After 90 days, all your data will be permanently deleted from our servers. You can request immediate data deletion by contacting our support team.

Yes, the Pro plan includes team collaboration features. You can invite team members, assign different permission levels, and collaborate on brand management and analysis. Each team member can have customised access to specific brands or data sets.

We offer several permission levels: Owner (full access), Admin (manage team and brands), Editor (add/edit data), and Viewer (read-only access). This ensures team members have appropriate access levels for their roles.

The Pro plan includes up to 10 team members. If you need more team members, please contact our sales team to discuss enterprise options with custom team limits and additional features.

Free plan users receive email support with responses within 48 hours. Pro plan users get priority support with responses within 24 hours, plus access to live chat during business hours and phone support for urgent issues.

Yes! We provide comprehensive onboarding for all new users, including video tutorials, documentation, and best practices guides. Pro plan users also get access to one-on-one onboarding sessions and advanced training materials.

We continuously improve Polynym with regular updates. Major feature releases happen monthly, with smaller improvements and bug fixes deployed weekly. All updates are automatically applied, and we notify users of significant new features.

Absolutely! We love hearing from our users. You can submit feature requests through our support channels, and we regularly review and prioritize requests based on user feedback and business impact. Many of our best features have come from user suggestions.